Customer Services – Giftingsolution.shop
Welcome to Giftingsolution.shop We are committed to providing the best shopping experience for our customers. If you have any questions or need assistance, please find the relevant information below.
1. Contact Us
If you have any queries, feel free to reach out to us:
📩 Email: giftingsolution.in@gmail.com
📞 Phone: +91 7015898839
🕒 Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM
2. Order & Shipping Policy
- Order Processing Time: Orders are processed within 24-48 hours after confirmation.
- Shipping Time: Delivery takes 3-7 business days depending on your location.
- Tracking Orders: You will receive a tracking number via email/SMS after your order is dispatched.
- Shipping Charges: Free shipping on all order.
3. Return & Refund Policy
We want you to be 100% satisfied with your purchase. If you are not happy, here’s how returns work:
- Return Window: Returns are accepted within 7 days of delivery.
- Conditions: Item must be unused, in original packaging, and with all tags.
- Refund Process: Refunds are processed within 5-7 working days after the return is approved.
📌 How to Request a Return?
- Email us at support@giftingsolution.shop with your Order ID and reason for return.
- Our team will verify the request and provide return instructions.
- Once we receive the product, we will process your refund/exchange.
4. Cancellation Policy
- Orders can be canceled within 12 hours of placement.
- Once shipped, orders cannot be canceled but can be returned as per our policy.
5. Payment Methods
We accept the following payment methods:
✅ UPI & Wallets (Google Pay, PhonePe, Paytm)
✅ Credit/Debit Cards (Visa, Mastercard, RuPay)
✅ Net Banking
✅ Cash on Delivery (COD)
6. Frequently Asked Questions (FAQs)
Q1. How do I track my order?
✔ You can track your order using the tracking link sent via email/SMS.
Q2. Can I modify my order after placing it?
✔ Yes, but only within 12 hours of placing the order.
Q3. Do you offer international shipping?
✔ Currently, we deliver only within India.
💙 Thank you for shopping with Giftingsolution.shop! We strive to make your experience smooth and hassle-free. If you need any help, don’t hesitate to contact us.
📩 Email: Giftingsolution.shop
📞 Phone: +91 7015898839